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Privacy and Security Policy

Salon Hive will never give, lease or sell your personal information.

This privacy statement covers the site salonhive.com. Because this web site wants to demonstrate its commitment to our users' privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance. Salon Hive has agreed to notify users of:

  • What personally identifiable information Salon Hive. collects.
  • What personally identifiable information third parties collect through the web site.
  • What organization collects the information.
  • How Salon Hive uses the information.
  • With whom Salon Hive may share user information.
  • What choices are available to users regarding collection, use and distribution of the information.
  • What measures Salon Hive takes to protect the information under its control.
  • How users can correct any inaccuracies in the information.

If you have questions or concerns regarding this privacy statement, you should email us.

We recognize your right to confidentiality and are committed to protecting your privacy. We use the information that we collect on our web sites to provide you with a superior shopping experience and to communicate with you about products, services, and promotions.

Registration

Registration at this web site is optional. However, you can use all our convenient site features and check out quickly if you choose to register with us. During registration you will provide contact information (such as name, email address, billing and shipping address). We use this information to contact you about the services on our site in which you have expressed interest.

We use your information to send you the order confirmation and shipping notification.
Salon Hive is the sole owner of the information collected on SalonHive.com. Salon Hive collects personally identifiable information from our users at several different points on our web site.

Orders

If you purchase a product or service from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date).

We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

Customer Reviews and Forum

We are pleased to hear from our customers and welcome your comments regarding our products. Customer Reviews allow other customers to see what you think about a product. We allow you the option of sharing your review anonymously by entering "Anonymous" when submitting your review.

Please be advised that any personally identifiable information you submit there can be read, collected, or used by other users of these forums or reviews, and could be used to send you unsolicited messages. We suggest that you do not enter information such as email or physical address in the review or forum submission. We are not responsible for the personally identifiable information you choose to submit in these forums or reviews.

Customer Service

Based upon the personally identifiable information you provide us, we will send you a welcoming email to verify your username and password. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email or telephone, in accordance with your wishes.

Personally identifiable information:

We DO NOT Share Personally Identifiable Information with Third Parties in ways other than disclosed within this privacy statement.

Agents

We use an outside shipping company (FedEx, UPS etc) to deliver orders, and a credit card processing company to bill you for goods and services. These companies do not retain, share, store or use personally identifiable information for any other purposes.

Legal Disclaimer

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our web site.

Unsolicited E-mail (SPAM)

WE DO NOT send unsolicited e-mail. If you receive an unsolicited email that you believe is connected with us in any way, please forward the e-mail (as an enclosure) to us and we will investigate.

If you sign up for our promotional email list, you may receive our deal announcement from time to time. You can opt out the list anytime by clicking the "unsubscribe link" in the email.

Log Files

As is true of most web sites, we gather certain information automatically and store it in log files. This information includes Internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and click stream data.

We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users' movements around the site and to gather demographic information about our user base as a whole.

We do not link this automatically-collected data to personally identifiable information.

Cookies

To personalize and enhance your browsing and shopping experience, we use a feature on your Internet browser called a cookie. Cookies are small files that your Web browser places on your computer's hard drive. We use cookies to let us know that you are a prior customer and to retrieve certain information previously provided by you to us, so that you do not need to re-enter this information every time you shop at the site. It is in this way only that we tie cookies to your personal information. Cookies are not used to access information entered on the secure server. This information can be accessed only when you enter your name and password.

We do not link Cookie to personally identifiable information.

Security

When you place an order on the SalonHive.com, your personal information and credit card or debit card information are encrypted using SSL encryption technology before being sent over the Internet, We use SSL technology to prevent your information from being stolen or intercepted while being transferred to us. Your credit card information is always stored in encrypted form in a restricted-access database that is away from our web site database so it isn't connected to the Internet, to keep it safe from hackers.

Links to Other Sites

This web site contains links to other sites that are not owned or controlled by Salon Hive Please be aware that we, Salon Hive are not responsible for the privacy practices of such other sites.

We encourage you to be aware when you leave our site and to read the privacy statements of each and every web site that collects personally identifiable information.

This privacy statement applies only to information collected by this web site.

Business Transitions

In the event Salon Hive goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. In that event, we will post a notification on this page or send you an email so that you are always aware of how your information is being used.

Access to Personally Identifiable Information

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by making the change on our member information page, or by emailing our Customer Support or by contacting us by telephone or postal mail at the contact information listed below.

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Notification of Changes to this privacy policy:

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage.

If you have any questions about security on our web site, you can email us.

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